Graduate Sales Associate

The Keyholding Company is a technology company disrupting the security industry. We are looking for a highly-motivated, results-driven graduate to join our growing Acquisitions Team. You take huge pride in your work and are determined to deliver for our clients. You will be able to connect authentically with a variety of clients such as security managers, affluent homeowners and company directors to understand their needs and identify opportunities to upsell.

Applications to be sent to: Dyan Lobo Pereira hr@keyholding.co.uk.

Principal duties and responsibilities

To provide exceptional customer service during each stage of the sales process via phone and email
To track and manage sales via our CRM (customer relationship management) system, MS Dynamics
To understand the market and competitor offerings in both traditional and the emerging smart security spaces
To support with improvements to streamline our in-house operational platform and processes
To negotiate the best pricing with Service Partners while building solid relationships with the network
To provide custom quotes for commercial and residential clients in response to their enquiries for a range of services
To achieve weekly targets on number of new client accounts sold and the rate of conversion from lead to sale
To identify opportunities to upsell clients to other services
To attend team meetings and report on progress towards targets each week
To collaborate with internal departments such as Client Services Hub and Billing teams to get answers to clients’ questions
To identify and participate in continuous improvement initiatives
Employees may be assigned other duties, in addition to, or in lieu of those described above, per the needs of the Company

Knowledge and Skills

Knowledge: (job related / professional)
5-year checkable work history or continuous education history
Some sales experience preferable
Degree-level education preferred
High level IT literacy – MS Outlook/Word/Excel

Skills: (technical)

A confident and tenacious, yet polite, approach
Excellent and accurate written skills
Appreciation for process
Ability to anticipate roadblocks
Creative problem-solving skills
Articulate
Excellent listening skills
Ability to sell
Results driven
Good organisational skills
Meticulous
Ability to learn new software
Champion of change
Energetic
Interest in cross-team collaboration

The Keyholding Company values and behaviours

We care about doing a good job

Dedication: we exceed customer expectations
Responsibility: we take pride in and ownership of our work
Credibility: we do what we say we are going to do

We believe in open and honest communications

Confident: we have the confidence to express our opinions
Open Minded: we openly share our ideas and views while listening and welcoming feedback
Honesty: we are straight talking and trustworthy

We encourage collaborative working with partners, clients and each other

Partnership: we partner with others to share work, ideas and thoughts
Coaching and Mentoring: we support each other and share knowledge
Teamwork: we work together to achieve our goals

We constantly strive to improve, via our people, processes and technology

Initiative: we look for opportunities to improve and act
Self-Development: we are motivated to develop our knowledge and skills
Adaptability: we embrace change and are flexible

The Package

Up to £30,000 per annum (inclusive of OTE)
21 days holidays

Keyholding Company Benefits

Workplace pension
Access to 100s of benefits through Perkbox platform, Childcare Vouchers, Cycle to Work, and Keyholding Company Discounted Gym Membership
Free Eyecare Vouchers

Engagement Programmes

Think Tank, Sports & Social, Quarterly Values Day

About us

The Keyholding Company is a technology driven security services company. Keyholding and alarm response is at the core of what we do. We are the UK’s number 1 keyholding and alarm response specialist. Many of the UK’s most respected brands, as well as government departments, public agencies, schools and hospitals trust us to attend their premises fast at the smallest sign of alarm.

We are a company run by a visionary executive team who focus between delivering service excellence day to day and disrupting the response industry with creative thinking and technology.

From the front line of service delivery to working at our HQ, we hire and reward people who share our values

If you are interested in working in a fast paced, dynamic and rewarding work environment and you meet the requirements of this role, please send us your application.

Only shortlisted applicants will be contacted for interview.

You must be eligible to work in the UK for any employer.

The Keyholding Company is an Equal Opportunities employer and we welcome all applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex and sexual orientation.